Terms of service

Terms & Conditions

Welcome to Zubi London! By accessing or using our website, you agree to comply with the following terms and conditions. Please review them carefully.

1. General

These terms apply to all visitors and customers of Zubi London. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

2. Products & Orders

  • All products are offered subject to availability.
  • We may modify, discontinue, or update products without notice.
  • We reserve the right to refuse or cancel any orders in cases of pricing errors, stock issues, or suspected fraudulent activity.
  • Once an order is submitted, changes or cancellations may not always be possible.

3. Pricing & Payments

  • All prices are listed in GBP (£) and are subject to change without notice.
  • We accept major credit cards, PayPal, and other secure payment methods.
  • By completing a purchase, you authorize us to charge your selected payment method for the total amount of your order.

4. Shipping & Delivery

  • Orders are processed and shipped within the estimated time frames provided at checkout.
  • Shipping times are approximate and may be impacted by factors beyond our control, such as carrier delays or customs procedures.
  • While we are not responsible for lost or delayed shipments, we will assist you in resolving any delivery issues whenever possible.

5. Returns & Refunds

  • Items may be returned within 30 days of delivery, provided they are unused, unwashed, and in their original condition.
  • Refunds are processed within 5–7 business days after we receive and inspect the returned items.
  • Shipping fees may not be refundable unless the return is due to an error on our part.
  • For full details, please refer to our Returns & Refunds Policy.

6. Intellectual Property

All content on Zubi London, including text, images, logos, and designs, is the property of Zubi London and may not be copied, reproduced, or used without our prior written permission.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products. Our maximum liability for any claim related to a purchase shall not exceed the amount paid for the product in question.

8. Privacy & Data Security

We are committed to protecting your privacy. Personal information is collected only as needed to process orders and enhance your shopping experience. All personal data is handled under our Privacy Policy.

9. Contact Us

If you have any questions or concerns, please contact us at:
info@zubilondon.co.uk